I have been getting a few questions consistently and I wanted to take a moment to address a few of them.
Question 1-No "Getting Started Guide" or "Job Sheet" attachment
Answer- If you are reading our emails in your spam folder, most email providers protect you by making links un-clickable and attachments non-existent. The solution is to move that email to your inbox and that attachment will magically appear!
*Don't forget to add us to your mailing list
Question 2- Training code not working or website doesn't show a submit button...
Answer- Are you using a handheld device...If yes, you are most likely seeing that webpage in "mobile" mode. Simply scroll to the bottom and select to view the website in a "non-mobile" mode.
Question 3- I got a site error, what do i do?
Answer- Take a screen shot and submit it. Most likely, it is a site glitch or a page under construction. Sometimes the re-directs don't work properly and you end up on a page like "Resource-Support.net". If you see this website, relax. take a screenshot and move on to the next job. Come back later to see if the website has been repaired and conduct the Job. If it's still not working correctly simply include the original screenshot when you submit your work.
Question 4- Do I have 4 days including weekends to complete a Job Sheet?
Answer- You have 4 business days to complete a Job Sheet. Weekends don't count towards those 4 business days.
Question 5- I don't have _______ (Fill in the blank) for the _______ (Fill in the blank) Job.
example: I don't have a car for the auto insurance Job
What do I do?
Answer- Remember you are a "mystery shopper". Playing the part sometimes means taking your best guess or using someone else's product or experience. As an example, you don't own a car. Use a family member or friends car as your "subject" while conducting the Auto Insurance Job.
I hope this was helpful and keep an eye out here for more helpful tips!